✨ Our Transition to a Direct Care Model ✨
For the past couple of years, I’ve partnered with insurance companies to make care accessible. Over time, I’ve seen how those systems limit what I can offer, how often, and how deeply I can serve.
To give every patient the time, attention, and individualized care they truly deserve, Sustainable Alignment is moving to a Direct Care (cash-based) model.
This shift means:
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Focused one-on-one care — time spent on your true healing, not on what an insurance company defines as “covered treatment”
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Transparent pricing — no surprise bills or confusing codes
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Freedom to create the best treatment plan for your unique needs — not limited to the minimum standards of what insurance allows
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Flexible scheduling and wellness options designed around you
I’m currently transitioning out of contracts with most insurance networks, including Kaiser, Providence, and Regence. During this period, you may still see my name listed as a participating provider, but that will change as contracts conclude.
If you’ve been a patient under an insurance plan, please know I’ll personally help you understand your options and make this transition as smooth as possible. For plans that offer out-of-network benefits, I can provide a superbill so you can submit your claim for possible reimbursement.
This new model lets me serve in full alignment with my values — giving you care that’s personal, present, and guided by purpose.
Direct Care means better care, simpler systems, and a stronger focus on your results — not the stress of billing delays, audits, or chasing payments.
It allows me to dedicate my energy where it belongs — with you, in the healing process.
Motor Vehicle Accident / Personal Injury
Sustainable Alignment does not routinely accept new motor vehicle accident or personal injury cases. Sustainable Alignment does not accept Workers’ Compensation cases.
In limited circumstances, established patients or referrals may be considered on a case-by-case basis when the care required aligns with our direct-care model.
If you are accepted for care following a motor vehicle accident, you will be asked to provide your medical claim information at your first visit. This includes:
• The auto insurance company
• The medical claim number (this is often different from the auto claim number; please notify your insurance company that you have been injured and are seeking medical care)
• Your claims adjuster’s name and contact information
• Your attorney’s name and contact information (if applicable)
If you have questions about whether your situation may be appropriate for care in this practice, please contact the office prior to scheduling.
Self-Pay
As part of the transition to a Direct Care model, Sustainable Alignment now operates as a self-pay practice.
Patients may choose:
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Self-pay, or
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ChiroHealthUSA participation, a membership program that provides access to discounted chiropractic rates.
While self-pay is always an option, most patients choose ChiroHealthUSA because it offers:
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Lower per-visit costs
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Clear, predictable pricing
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Simple billing without insurance restrictions
ChiroHealthUSA is not insurance and does not replace insurance coverage. It is a voluntary program designed to make high-quality chiropractic care more accessible and affordable within a direct-care setting.
If you have out-of-network benefits, we are happy to provide a superbill for potential reimbursement.
If you have questions about which option is right for you, we’re happy to help.
