Website Privacy Policy

Sustainable Alignment | Dr. Stefanie Krupp, DC, MS

Overview

This Privacy Policy describes how Sustainable Alignment ("we," "our," or "the practice") collects, uses, and protects information gathered through this website (sustainalign.com). This policy applies to website visitors and applies to information collected through general site use, contact forms, scheduling tools, and email communications initiated through this site.

This policy does not cover protected health information (PHI) collected as part of your care. PHI is governed separately by our HIPAA Notice of Privacy Practices, which you can read here: HIPAA Notice of Privacy Practices.

Information We Collect

We may collect the following types of information when you visit or interact with this website:

• Information you provide directly, including your name, email address, phone number, and any other information you submit through contact forms, pathway call requests, or email sign-ups.
• Information collected automatically, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and third-party analytics tools.

How We Use Your Information

We use the information collected through this website to respond to inquiries and pathway call requests, communicate about services offered at Sustainable Alignment, send practice updates or educational content if you have opted in, improve the performance and content of this website, and comply with applicable legal requirements.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. Non-essential cookies are only set after you provide consent through our cookie consent banner. You may withdraw consent at any time by clearing your browser's stored consent. You may also adjust your browser settings to decline cookies, though some features of the site may not function properly as a result.

Third-Party Services

This website is built and hosted on a platform powered by our technology partner, which processes form submissions, scheduling requests, and email communications on our behalf. They operate under a Business Associate Agreement and appropriate data processing agreements.

We may also use Google Analytics to understand website traffic patterns. Google Analytics collects anonymized usage data in accordance with Google's privacy policies.

Links to third-party websites are provided for informational purposes only. We are not responsible for the privacy practices of external sites.

Your Rights

Oregon and US Residents

Oregon residents may have rights under applicable state privacy law, including the right to know what personal data has been collected, the right to request deletion of personal data, and the right to opt out of certain data uses. To exercise these rights, contact us at contact [at] mail.sustainalign.com.

European Union, UK, and EEA Residents (GDPR)

If you are located in the European Union, the United Kingdom, or the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten"): You may request that we delete your personal data, subject to certain legal exceptions.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format or transfer it to another controller.
• Right to object: You may object to the processing of your personal data for certain purposes, including direct marketing.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to withdraw consent: Where we process your data based on consent, you may withdraw that consent at any time.

Lawful basis for processing: We process personal data based on your consent (for cookies, analytics, and marketing communications), our legitimate interests in operating and improving the website, and compliance with legal obligations.

International data transfers: Your personal data may be transferred to and processed in the United States. By using this website, you acknowledge that your personal data will be processed in accordance with this policy and applicable US law.

Data retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to establish, exercise, or defend legal claims.

Exercising your rights: To exercise any of these rights, contact us at contact [at] mail.sustainalign.com. We will respond to your request within one month, as required by GDPR. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Data Security

We take reasonable technical and administrative measures to protect the information collected through this website. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of this website after any updates constitutes your acceptance of the revised policy.

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